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18 reviews from

CrowdStrike TrustRadius reviews

Long-form practitioner reviews. TrustRadius scores out of 10; CrowdStrike holds 9.0.

4.1
★★★★★
avg · 18 reviews
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TrustRadius reviewers score CrowdStrike 9.0 out of 10 across 402 ratings (shown here as its 5-point equivalent). Strengths called out: zero-day detection, forensic detail, and the Falcon Complete managed service. Weaknesses: interface complexity, SIEM integration limits, inconsistent support responsiveness, and licensing costs for smaller organizations.

TrustRadius rates CrowdStrike 4.5 across 402 ratings

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What reviewers on TrustRadius say

VU
Verified User
Employee in Engineering (10,001+ employees) · 2025-07-25
TrustRadius
★★★★★

CrowdStrike Falcon Review

Crowdstrike is useful for gaining information and control over the organization's devices. For me, the most useful feature of the tool is being able to view the granular and complete information on each device. Crowdstrike's detail allows for easy threat analysis, vulnerability reports, and the collection of useful information about each device at any given time. Also interesting is the ability to remotely control devices. This allows for easy diagnostics of enrolled devices and rapid action in the event of a threat. Automations are also very useful.

Threat detection
VU
Verified User
Team Lead in Information Technology (10,001+ employees) · 2024-05-30
TrustRadius
★★★★★

Best EDR Tool

CrowdStrike Falcon is the best in class product with the ease of use and implementation. CrowdStrike Falcon sensors are installed in all our computers, servers. Easy to use and well optimized. It automatically detects any threats or files when any external source is connected, or any unknown file is downloaded from the web to keep secure the computer.It help to assure the right protection against hacker attacks and generally malicious activity which other tools wont detect like - Lateral movement, Kerberoasting, AD recon attacks etc.

Threat detectionDeployment
FM
Fotis Mastakas
Fotis Mastakas in Information Technology · 2023-03-08
TrustRadius
★★★★★

Our most trusted endpoint protection tool for threat detection and response

CS Falcon is our primary tool of choice for endpoint protection. It has a small footprint and impact while being highly intelligent and very well supported. With the majority of our users working in hybrid mode we needed a strong security control that could provide top-class protection with the minimum amount of False Positives (and, of course, of True Positives). Falcon provides full visibility on processes, communication flows and all sorts of activities that are happening on the endpoints.

Threat detectionPerformanceSupport
VU
Verified User
C-Level Executive in Information Technology (51-200 employees) · 2025-07-25
TrustRadius
★★★★★

Good product but small/medium business may not be the ideal customer.

We use CrowdStrike and Falcon Complete as our security partner. It is deployed across all desktop endpoints. It is one of our primary layers of defense with regard to security. It is managed by our head of security and some tasks are outsourced to other I.T. staff. Pros: The false positives are minimal for our I.T. staff. I think it's an innovative product. There is a large user base, which gives us some confidence in their reliability. Cons: Support - we are often tasked with running down problems rather than being directed by support. The sales staff we have dealt with are not very responsive or timely. I believe this is a product built for installations of 300 users or more.

SupportDeploymentThreat hunting
VU
Verified User
Technician in Information Technology (501-1000 employees) · 2019-11-01
TrustRadius
★★★★★

CrowdStrike does what we need it to do

We use it to monitor the machines connecting to our network. It scans activity for Malicious activity and determines the severity from low-high. We receive an email telling us what the hostname is of the machine that is effected. The Falcon Complete Team is also able to do things for us such as whitelist. Pros: The monitoring is great, and the emails we receive help determine when and if we need to do something on a specific machine. The service that the Falcon Complete Team offers is also helpful. I also think the recommended actions when Escalation: High Detection is determined are great. Cons: I have been doing an audit on machines that have or are missing Crowdstrike.

Threat detectionThreat huntingVisibility
VU
Verified User
Analyst in Information Technology (5001-10,000 employees) · 2023-04-07
TrustRadius
★★★★★

On the best automated threat protection solution

Crowdstrike Falcon is one of the leading NG-AV endpoint detection platforms in the market which is always up to date with the emerging threats. We use Crowdstrike Falcon to give MDR services to many of our customers. It helps to prevent, block all types of Cyber-attacks and also helps to get the detailed overview of the attack. Pros: The Log analysis is very detailed and easy to use. Prevent and block all type of malwares. Great threat intelligence which is very up-to-date with the recent cyber attacks Cons: The False positive alerts can be minimized The UI can be made better and easy to access.

Threat detectionConsole & UIThreat hunting
VU
Verified User
Analyst in Information Technology (1001-5000 employees) · 2020-03-13
TrustRadius
★★★★★

Falcon - a complete review

CrowdStrike is being used within the security department. It is installed on machines within the whole organization, but the only people typically looking into the platform are the security team. Systems team has access to the platform, but only log on as needed to update sensors or install new ones. Pros: Detailed explanations and break downs of detection. Allows for remote control of machines. Easy to deploy. Cons: Falcon isn't continuously scanning the machine, if something is downloaded and viewed as safe it won't be re-checked later. More dashboards and information on vulnerabilities on the machines would be helpful.

Threat detectionDeploymentConsole & UI
VU
Verified User
Employee in Information Technology (501-1000 employees) · 2025-07-31
TrustRadius
★★★★★

CrowdStrike Complete - MDR that helps

The Falcon Complete acts on our behalf when a problem/incident happens. they applied the policies for us and monitor the compatibility of windows patches with their agents. The main case for the complete is - We have a team 27/7 that verifies the alerts/incidents for us.

Threat huntingVisibility
VU
Verified User
Administrator in Information Technology (10,001+ employees) · 2025-08-01
TrustRadius
★★★★★

CrowdStrike Falcon Review

CrowdStrike in my organization is used for next-generation antivirus protection and device control. We get alerts from this tool which helps in investigation and monitoring infrastructure. Logs from these tools are logged in SIEM, which helps in troubleshooting issues related to endpoints.

Visibility
VU
Verified User
Manager in Product Management (1001-5000 employees) · 2019-12-16
TrustRadius
★★★★★

CrowdStrike gives you the piece of mind to do business in an unsafe business world

Falcon was installed on all systems in an effort to support attacks. We were recently the victim of an attack and needed to quickly recover and get systems back up and running. CrowdStrike helped us do that securely. Pros: Stops breaches. Identifies unauthorized systems and applications, and monitors the use of privileged user accounts anywhere in the environment. Cons: Install limitations - Windows XP not capable.

SupportDeploymentVisibility
JA
Javier Aguado
Security Consultant · 2023-11-14
TrustRadius
★★★★★

Crowdstrike at its best, with small gaps.

We use Crowdstrike to protect the company's servers and keep them safe from as many threats as possible. Pros: Known malware detection. Software detection with malicious behavior. Identification of processes with anomalous behavior. Cons: User management in cases where the service is provided as an MSP. Clarity in console menus. Integration with third-party EPP.

Threat detectionConsole & UI
VU
Verified User
Manager in Information Technology (1001-5000 employees) · 2024-05-23
TrustRadius
★★★★★

Great all round endpoint protection solution

CrowdStrike is used for endpoint detection and response capability as part of our standard operating system. This ensures that anomalous activity on end user compute devices is detected and arrested before it can propogate and impact the network.

Threat detection
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